Built for Salesforce Commerce Cloud

Transform Customer Reviews into Business Growth

Collect, moderate, and display customer reviews with AI-powered intelligence. Purpose-built for SFCC brands.

Revueforce Storefront Review Widget
RevueGuard Active scan

“Soft, warm and true to size wear it on repeat.”

Marcus K. · Verified buyer
Approved & Published
Conversion Icon
Displaying reviews can increase conversion by up to 270%

Trusted by leading brands

Powering reviews for premium retail brands across Asia Pacific.

VS
VICTORIA'S SECRET
R I T U A L S ...
Bath & Body Works

The Business Impact of Customer Reviews

Customer reviews build confidence and drive better purchases.

270%

higher purchase likelihood

for products with 5+ reviews vs products with zero reviews

95%

of shoppers rely on reviews

to evaluate products before making a purchase decision

25%

more organic search traffic

for storefronts that display ratings & reviews

~70%

read 1–6 reviews before buying

of online shoppers actively read reviews before checkout

Meet Revueforce.

A modern ratings & reviews platform, purpose-built for Salesforce Commerce cloud.

Revueforce helps brands collect, moderate and showcase customer reviews to lift conversion without bolt-on widgets or rigid templates.

01

Collect

Automate post-purchase review requests. Go beyond star ratings. Collect structured feedback on the attributes that matter most for each product type

02

Control

Three-layer moderation pipeline with content filtering, AI analysis, and human moderation to ensure only high-quality reviews appear on your store.

03

Convert

Show customer ratings, reviews, and AI summaries. Give shoppers the social proof they need to build trust, reduce hesitation, and increase conversions.

Effortless review collection.

Reviews don't just happen. Revueforce asks for them.

Automated post-purchase invitations

One email per order, sent automatically after delivery, with timing and reminders you set once. A three-stage sequence that stops the moment a customer reviews.

Photo & verified-buyer reviews

Visual content from confirmed purchasers the strongest trust signals on a product page, built in.

Category-specific feedback

Ask the right questions per product type Fit, Comfort, Scent, Fabric, Skin Feel so the feedback is useful to shoppers and actionable for your team.

Post-Purchase Email Invitation Photo & Verified Reviews Category-Specific Feedback

70% of shoppers form an opinion after reading just one to six reviews so a steady stream of fresh reviews on every product matters more than a giant backlog.

Live AI Processing

Turn customer feedback into clear insights.

Revueforce does more than collect reviews. RevueDigest reads across every product's reviews to surface what customers keep saying, catch problems early, and hand your team a clear weekly read.

Sentiment & Theme Detection

See what customers raise again and again, and how sentiment is trending per product and across your catalogue.

Early-Warning Alerts

When a negative topic spikes week over week, Revueforce flags it so you hear about it before it reaches your returns or support queue.

Weekly AI Digest

Top themes, the biggest sentiment shifts, and the products that need attention delivered to your team every week.

REVUEDIGEST LIVE STREAM

"These shoes are incredibly comfortable, the fit is perfect, and the durability is outstanding. Highly recommended!"

M
Marcus K. Verified Buyer
Super Comfort
Durability Boost
5-Star Rating
REVUEDIGEST DETECTED TREND
Sentiment Peak
0% Sentiment Boost
Comfort & Fit Rating 0%
Quality Satisfaction 0%
Repeat Purchase Intent 0%

Revueforce AI.

Two AI agents and an intelligence layer keeping reviews trustworthy, summarizing them for shoppers, and turning them into insights

RevueGuard

AI-Powered Moderation & Brand Protection

Always on, checking every review you collect.

  • Catches spam, fakes & abuse before they go live
  • Publishes genuine reviews, holds the rest for your team
  • Full audit trail on every decision

RevueDigest

AI-Powered Review Summaries

Reads every review and turns it into a clear summary.

  • AI review summary on every product page
  • Topics & sentiment extracted from every review
  • Pros, cons & key quotes distilled for your team

Review Intelligence

Insights for merchandising & product teams

Trends How topics & sentiment move over time

Voice of Customer What customers praise & complain about

Emerging Issues Early alerts when a problem starts to spike

Three-layer Moderation

Every submission flows through rule-based filters, the RevueGuard AI agent, and human moderation only when needed. Clean reviews publish in seconds.

LAYER 1

Content filters

Rule-based screening.

Profanity Words PII Detection Rules Keywords
LAYER 2 · AI AGENT

RevueGuard

Detect spam, promotional/fake review, abusing language, off-topic etc.

CONFIDENCE
90%

~95% of clean reviews publish in seconds

LAYER 3

Human moderator

Team handles the exceptions not the routine.

Marcus T.

"Use code SAVE20 at deals-site.com for an even better price. Free shipping!"

Promotional content

100% of borderline reviews get human eyes

Built to extend across your Salesforce investment.

Revueforce is designed to plug into the rest of your Salesforce stack turning reviews into service signals, marketing fuel and loyalty rewards.

Service Cloud Icon

Service Cloud

  • Auto-Create Service Case from Negative Review
  • Customer 360 Review Timeline
  • Reply to Customers via Case-to-Email
  • Reported Reviews creates Moderation Case
Marketing Cloud Icon

Marketing Cloud

  • Review Requests via Journey Builder
  • Dynamic UGC Content in Email campaign
  • Reviewer-Based Audience Segments,
  • Milestone-Triggered Customer Journeys
Loyalty Management Icon

Loyalty Management

  • Earn Points for Published Reviews
  • Bonus Points for Photos & Long-Form
  • Tier Upgrade from Review Activity
  • Extend Point Expiry via New Reviews

Automate Your Review Pipeline

From post-purchase trigger to published review without lifting a finger

1
Post-Purchase Emails

Automated invitations sent after delivery.

2
Structured Feedback

Attribute scoring specific to each category.

3
Photo Reviews

Shoppers upload visual proof.

4
Verified Buyer Badge

Confirms reviewer actually purchased item.

5
Multi-Product Emails

One single request covers whole order.

6
Cross-Site Sharing

Syndicate reviews across regional stores.

STEP 1 OF 6

Automated Post-Purchase Emails

Review invitations sent automatically after delivery. Configurable timing and reminders set it once, it runs itself.

  • Smart delivery scheduling
  • Customizable timing windows
  • Automatic reminder cadence
Storefront Experience

Provide shoppers with instant, conversion-driving review insights directly on your storefront.

RATINGS & REVIEWS

5 stars
85.0%
4 stars
10.0%
3 stars
3.0%
2 stars
2.0%
1 star
0.0%

Customers praise the Long Sleeve Appliqué Crew Neck for its exceptional fabric quality, comfortable fit, and stylish design. Many appreciate its true-to-size fit and rich color, although a few noted discrepancies in color representation and sizing. Overall, the product is well-received for its versatility and chic appearance, with minor issues like loose threads or stitching mentioned occasionally.

Summaries are AI generated from customer reviews.

Customer Photo 1
Customer Photo 2
Customer Photo 3
Customer Photo 4

Required fields are marked with *

Runs Small True to Size Runs Large
Perfect fit and super soft!
Verified Buyer

This sweater is everything I hoped for. The fabric is incredibly soft, and it fits perfectly. definitely buy in other colors.

Excellent quality, highly recommend
Verified Buyer

The stitching is very durable, and it has held up well after several washes. recommend this brand.

Google Search Rich Snippet and Verified Review Badge

Build Trust with Social Proof

Give shoppers the confidence to buy

Ratings on Every Page

Star ratings on product, listing, search and wishlist pages everywhere shoppers browse your catalogue.

Search Engine Rich Snippets

Structured review data so Google can show your product's star rating right in search results building trust and lifting click-through before shoppers even reach your site.

Customer Photos & Visual Content

A dedicated gallery of real customer photos with a fullscreen viewer. Real images build more trust than studio shots.

Rich Review Display

Average rating, star histogram and AI summary in a clean, branded layout that feels native to your store.

Built for Brands & Retail Groups

Enterprise-grade platform that scales from a single brand to a global portfolio

Multi-Brand Management

Every brand in one workspace, each with its own settings, team and dedicated, brand-scoped data full control, a single pane of glass.

Multi-Country & Multi-Site

Different sites per country per brand, with separate configuration and review sets for every market.

Role-Based Team Access

Account Admin, Brand Manager, Moderator and Viewer each scoped to the brands or sites they're responsible for.

Enterprise Data Security

Dedicated, brand-scoped data isolation, encrypted credentials and a complete audit trail on every action.

Content Syndication Across Sites

Promote a review from one of your sites to another within the same brand ideal for launching a new regional store with social proof from day one.

Implementation

The Ranosys team can installs and integrates Revueforce across your Commerce Cloud sites as part of the engagement.

Frequently Asked Questions

Have questions about Revueforce? Find quick answers below or get in touch with our team.

How does Revueforce integrate with Salesforce Commerce Cloud?

Revueforce is built for Commerce Cloud. It installs as a cartridge and connects directly to your storefront, syncing products and orders so reviews, ratings and verified-buyer badges stay accurate. Ranosys team provides full integration support as part of your licensing package.

Can we syndicate reviews across regional sites?

Yes. Revueforce includes a powerful syndication engine that allows you to share reviews across multiple regional storefronts, helping you launch new sites with social proof from day one.

How does the AI moderation (RevueGuard) verify reviews?

RevueGuard cross-references submissions against actual delivery data to confirm purchase authenticity. It then analyzes review text in real-time for profanity, promotional spam, gibberish, and off-topic posts. Clean, high-confidence reviews are auto-published in seconds, while borderline cases are held for human moderation.

Are customer photos secure?

Customer photos are encrypted in transit, screened before they appear, and served from secure cloud storage built for fast page loads.

Does Revueforce support multi-country and multi-language stores?

Yes you can manage sites across countries and languages from one workspace, with separate configuration and review sets per market. Fully localized storefront display text is on our roadmap.

Ready to make reviews, your storefront's trust layer?

See Revueforce running on a Commerce Cloud storefront. Book a 30-minute demo Now.

Scroll to Top